Category: start-ups

Are you a major league business or playing T-ball?

Are you a major league business or playing T ball?My son is going to start playing t-ball this spring. It’s for 4 and 5 year olds – so they don’t keep score. They don’t track hits, errors, runs, etc. Which makes perfect sense since the point of t-ball is to learn the basics: where to stand, what it’s like when the ball is in play, what base to run to, etc. Keeping score, playing to win – these just get in the way of the purpose of t-ball.

Meanwhile, my favorite baseball team (sorry Tigers – you’re my five year old’s favorite team) the Chicago White Sox are 10-16, and only one game out of last place in their division – a division where they were expected to compete for first. The problem is their hitting. How do I know this? Well thanks to the Sun-Times and their kick-ass stats team, I know that the Sox haven’t “scored in the first three innings in 12 of the last 13 games and has scratched out all of 41 runs in the last 17 games.” Why does this matter? Because it’s the White Sox job to play AND WIN games. The owners of the team have invested substantial money in the manager, coaches and players with the purpose of winning.

So what exactly does this have to do with business? Well ask yourself – is the purpose of your business to win it all (i.e. achieve success) or is the purpose of your business to improve your skills (i.e. learn something)? Your investors and I hope you know the answer – it’s to win – to achieve success. So if you’re planning on winning – you better keep score – and not just wins and losses – but all the little stats that create wins and losses. The wins and losses follow from things like how many runs a particular pitcher gives up – and the batting average of the hitters. The success (wins, or money) follows from good work (hits, strike outs, or a fiercly effective email campaign).

Seems simple right? Except it isn’t. I’ve given advice to dozens of startups and very few of them know how many visitors their websites are getting. Few of them know how their average customer would rate them on a scale of one to ten. Ask yourself – how many emails did you send out? How many people opened them? How many visited your website? Etc. Etc. Etc. If you’re not paying attention to these fundamentals, you can’t improve your number of wins. You become a victim to your actions – not the master of your actions. This can be damned ugly. If you’re in the majors – pay attention to the score and learn how to make informed decisions to improve the score.

Are you playing in the major leagues or playing t-ball?

Here’s a quick way to tell the difference – have you been given money for your effort? Are you getting paid? I pay for my son to play t-ball – if he learns to hit – awesome. If he doesn’t at least he’ll have fun. Paul Konerko from the Sox? He gets $12,000,000 a year. He better get some hits. You should too.

6 Lessons Startup Entrepreneurs Can Learn from Alien Invasions

6 Lessons Startup Entrepreneurs Can Learn from Alien InvasionsI just read a funny article: 6 Giant Blind Spots In Every Movie Alien’s Invasion Strategy

While reading the article, it occurred to me that the article’s advice to would be alien invaders also contained some interesting ideas that would be helpful to first time startup entrepreneurs.  With all apologies to the article’s author, S. Peter Davis, here are my 6 lessons startup entrepreneurs can learn from alien invasions.

6 Lessons Startup Entrepreneurs Can Learn from Alien Invasions

#6. Wear something – i.e. the basic basics will save your bacon.

Davis makes the point that a lot of alien invaders make the mistake of failing to wear clothes – thus making them susceptible to our local germs, or even things like water (recall the aliens in Signs).  When you think about it, wearing clothes is one of the most basic things we do.  It’s pretty straightforward – not complex at all – and failing to do it costs the aliens their whole invasion.

Lesson #6: Focus on the basic basics.
There are desperately simple things that are so basic they’re basic.  The basic basics if you will.  I’ve seen lots of first time entrepreneurs fail to do these basic basics. Simple things like:

  • spell checking documents (seriously fucking spell check your fucking documents)
  • having contact information in your signature block
  • having an effective to-do list
  • planning out your day (or at least portions thereof)

The list goes on and on.  The common denominator: simple, basic stuff.  Failing to focus on the basic basics can cost you big time.  Ask yourself, am I spending time focusing on executing the basics – like putting on clothes.

#5. Do your research – on everyone.

In alien invasion movies, the alien’s lack of basic research on the place they’re invading leads to catastrophic failure (like checking out if the planet they’re invading is covered 75% by something which will destroy you – like water).

Lesson #5: Research your attack

It’s damn hard to be successful in sales without doing your client research.  Client research comes down to more basic basics:  planning what you’re going to say BEFORE you call a client taking notes during client phone calls defining objectives and outcomes before you meet with clients (are you trying to understand their needs or close the deal – you better have done one before the other).
Simple fundamental research can prevent massive failure.

#4. Don’t Attack America First
The aliens can’t seem to resist taking on Uncle Sam first – on the theory that planets are like prisons and the best way to survive prison is to find the biggest guy and kick his ass.  Trust me, this doesn’t work in prison. The biggest guy will kick your ass – twice just to prove his point.

Lesson #4: Take on the little guys before the big guys.

If there are a few major potential clients who’d absolutely make your company crazy successful – you might want to practice on a few smaller less important clients first.  Work the kinks out where the stakes are low.  That being said – you can’t duck the big dog forever and when it’s time to face the champ – go for it.  Just be prepared.

#3.  Don’t Wait for a Counterattack

Every alien invasion movie features a big old pause where the aliens – having almost completely beaten us into submission – take a break and wait for our next move. This never works out.  Given enough time, the humans come up with something crafty – like glasses of water.

Lesson 3: Define the next move and take it.

I’ve seen first time entrepreneurs end a sales call, whether that’s a meeting or a phone call, and they think things have gone great. Then we talk:

Izzo: So how’d the call go?

Entrepreneur : Great, they love us.

Izzo: So what happens next?

Entrepreneur:  They’re going to think about it and get back to us.

Izzo: So what exactly are they thinking about?

Entrepreneur: I don’t know.

Izzo: So when are they going to get back to us.

Entrepreneur: I don’t know.

Izzo: I bet you’re still waiting for that girl from high school to give you a call back on that prom date aren’t you.

Know exactly what the next move is, when it’s going to happen, and take the lead in making it happen.  That client who’s “thinking about it” isn’t going to call back – neither is that girl in high school.

#2. Call for Backup

Having had their initial attack force defeated, the aliens tuck their tail between their legs and call it a day.  When really, having thoroughly softened us up – and having been exposed to our big winning move – they should come back next week and REALLY invade.

Lesson #2: Don’t go it alone.

Even if you’ve planned the phone call, practiced with other clients, and are prepared to set the next move – have you practiced? Have you talked to anyone about your plan? Somebody who doesn’t work for you and therefore feel obligated to blow sunshine where it doesn’t belong?
You have resources all around you – mentors, former teachers, former bosses, even the Starbucks barista – who’d be willing to look at your pitch, practice the sales call, or just give you feedback on your clothing choice.  Great entrepreneurs, indeed great people, are NOT brilliant loners – they are resource optimizers.  They take whatever resources are around and use them for maximum effect. Gates had Ballmer.  Jobs had Woz.  Bandit had Snowman.  Call for backup.

#1. Exhaust your Alternatives.

The aliens always seem to want our stuff (water, gold, unobtainium- something).  Except most all of those things are available on other planets which are not populated with angry little hominids who have thousands of nuclear weapons.

Lesson #1: You have options.

Entrepreneurship is all about overcoming obstacles – finding the why not where others see the can’t.  As a first time entrepreneur you can’t stop at your first defeat – or your fiftieth.  Figure it out make adjustments.  Make radical changes.  Can’t sell your product? Have you tried giving it away?  Can’t do that? Have you tried giving it away? Can’t do that? Have you found somebody else who wants it (i.e. changed your target market)?

Remember – only you can prevent alien invasions – and poor execution on your business. I’m off to have a glass of water.

 

 

6 Lessons Startup Entrepreneurs Can Learn from Alien Invasions

One of the Great Myths of Entrepreneurship: Calling the Shots

One of the Great Myths of Entrepreneurship: Calling the Shots

The Myth of Calling the Shots

One of the reasons I initially got into entrepreneurship was that I wanted to “call the shots.”  This is one of the most common reasons people cite for getting into entrepreneurship.  Being the boss.  Calling the shots.  Making the decisions.  It’s compelling.  And it’s almost completely false.  It’s one of the great myths of entrepreneurship (one of the others is ‘setting your own schedule’ – but that’s for another time).

Here’s why it’s a myth: you don’t call the shots – the market calls the shots.  While you get to make decisions, those decisions can’t be made in a vacuum.  Well they can be, but then you’re in business NFL – Not For Long.  I come across so many entrepreneurs who see entrepreneurship as one giant path of constant self-aggrandizement.  They see success as following their instinct and trusting in their singular vision. And that’s just plain stupid.  Your business needs to serve a need – its needs to connect with what the client wants.  And if you make it all about what you want – and your need to make decisions – you’re putting yourself first.  It’s not about you – it’s about the client.

Here’s another reason it’s a myth: you should surround yourself with smart people.  Better yet smarter people.  If you insist on making all the decisions – you’re closing yourself off from the advice and support of these people.  Or you’ve surrounded yourself with yes men and/or idiots.

When you think you’ll call the shots you’re subscribing to the view of entrepreneurs being brilliant geniuses ensconced in their ivory towers handing down brilliance from on-high.  If you look at really successful entrepreneurs, they are connectors. They form partnerships, they bring resources together, and they listen to clients.  What they don’t do is engage in the relentless arrogance of thinking it’s about calling the shots.

In my own experience, discovering this myth was one of the more painful realizations of running my own business.  It stinks to realize that it’s not about you and your brilliant ideas.  It’s about putting yourself out of the picture and focusing on the client.

Any other myths you’ve seen busted?

One of the Great Myths of Entrepreneurship: Calling the Shots